Rethinking Customer Education in the Age of AI

A Virtual Whiskey Tasting & Executive Conversation

Education is no longer about delivering content. Customers want immediate answers to their questions, and traditional learning models force them to stop what they're doing to go find help. As AI transforms how people discover information and engage with software, the way we think about effective learning has to change too.

Join Irana Wasti, CEO, and Sarah Phoenix, CPO of Thought Industries, for an intimate conversation on where customer education is headed and the role it will play in shaping product adoption, usage, and retention over the next few years. This is a curated evening for leaders thinking ahead about how AI and technology will unlock the next wave of customer value, scale, and growth.

Join us June 30 at 3 PM PT / 6 PM ET for an experience that's part sommelier, part customer education strategist. We will discuss:

  • How AI turns every customer interaction into something you can learn from and act on

  • What connecting your education programs to adoption, retention, and growth actually looks like

  • How to scale your education strategy without scaling the complexity

🍷 Sommelier, Eugênio Veiga, will guide you through carefully selected whiskeys that tell a story, with selections delivered right to your door (alcohol-free options available). The kit includes:

  • Makers Mark Private Blend

  • Willett Family Estate Rye

  • Weller Antique

Reserve your spot and tasting kit today! Spaces are limited!

Meet the Hosts

Irana Wasti

CEO

Thought Industries

Sarah Phoenix

CPO

Thought Industries

Apply to participate here: